Privacy Policy

Myofascial Release Northern Ireland (MFRNI)

Last updated: June 2026

1. Who We Are

Myofascial Release Northern Ireland (MFRNI) is a sole practitioner therapy practice based at 6 Breda Park, Drumahoe, Derry/Londonderry, BT47 3SL, Northern Ireland. We offer Myofascial Release Therapy, Cupping Therapy, and Rapid Transformational Therapy (RTT).

For any privacy-related queries, please contact us at: info@mfrni.co.uk

2. What Information We Collect

When you book an appointment through our online booking system (Acuity Scheduling), we may collect the following personal information:

• Your full name

• Email address

• Phone number

• Health history and relevant medical information (provided as part of the intake process)

• Appointment details and session notes

3. How We Use Your Information

We use your personal information solely for the following purposes:

• To book and manage your appointments

• To provide safe and appropriate therapy treatment

• To contact you regarding your appointments (confirmation, reminders, follow-up)

• To maintain accurate health records as required by professional practice standards

We do not use your information for marketing purposes and will never sell your data to third parties.

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Contract: to fulfill your booking and provide the service you have requested

• Legitimate interests: to maintain client records and provide safe, effective treatment

• Legal obligation: to comply with applicable health and safety regulations

5. Third Party Services

We use Acuity Scheduling (by Squarespace) to manage appointments. When you book online, your data is processed by Acuity Scheduling in accordance with their own privacy policy, which can be found at: www.acuityscheduling.com/privacy.php

Our website is hosted on Wix.com. Wix may collect standard website usage data such as IP addresses and browser information. Please refer to Wix's privacy policy at: www.wix.com/about/privacy

6. How Long We Keep Your Data

We retain your personal and health information for a minimum of 7 years following your last appointment, in line with standard practice guidelines for healthcare records. After this period, your data will be securely deleted.

7. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• The right to access the personal data we hold about you

• The right to correct inaccurate or incomplete data

• The right to request deletion of your data (subject to legal obligations)

• The right to restrict or object to processing of your data

• The right to data portability

To exercise any of these rights, please contact us at info@mfrni.co.uk. We will respond to your request within 30 days.

8. Data Security

We take the security of your personal data seriously. Your information is stored securely and access is limited to the practitioner only. We do not share your data with any unauthorized third parties.

9. Complaints

If you have concerns about how we handle your personal data, please contact us in the first instance at info@mfrni.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk or by calling 0303 123 1113.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.

Contact Us