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Myofascial Release Northern Ireland (MFRNI)

Last updated: September 2026

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1. Who I Am

Myofascial Release Northern Ireland (MFRNI) is a sole-practitioner therapy practice based at:

6 Breda Park
Drumahoe
Derry/Londonderry
BT47 3SL
Northern Ireland

I currently provide Myofascial Release Therapy and Cupping Therapy.

For questions about this Privacy Policy or how your personal information is handled, please contact me at info@mfrni.co.uk.

2. Information I Collect

When you book an appointment, complete a client intake form, contact me or receive treatment, I may collect information including:

• Your name, date of birth and contact details

• Your address

• Emergency contact information

• Appointment and booking information

• Relevant health and medical information

• Current medications and allergies

• Information about pain, symptoms, injuries and previous treatments

• Treatment notes and records

• Information you voluntarily provide during your treatment

• Your signature and consent information

• Payment and transaction information, where applicable

Health information is classed as special-category personal data under UK data-protection law and requires additional protection. 

3. How I Use Your Information

I use your personal information where necessary to:

• Arrange and manage appointments

• Communicate with you about your appointments

• Review relevant information before treatment

• Provide safe and appropriate treatment

• Maintain appropriate client and treatment records

• Respond to enquiries

• Manage payments and business administration

• Comply with applicable legal, regulatory, insurance or professional requirements

• Establish, exercise or defend legal claims where necessary

I do not sell your personal information.

I do not use your health information for unrelated marketing purposes.

4. Lawful Basis for Processing Your Information

Under UK GDPR, I must have a lawful basis for collecting and using personal information.

Depending on the purpose for which the information is being processed, I may rely on:

Contract — where processing is necessary to arrange and provide the service you have requested.

Legitimate interests — where it is reasonably necessary for the operation and administration of my practice, provided those interests do not override your rights and interests.

Legal obligation — where I am required to process or retain information to comply with a legal obligation.

Where I process health information or other special-category data, I also need an appropriate condition under Article 9 of UK GDPR. Where applicable, I rely on your explicit consent to process relevant health information for the purpose of assessing your needs and providing treatment.

You may withdraw consent where processing is based on consent. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

ICO guidance confirms that processing special-category information requires both an Article 6 lawful basis and an Article 9 condition. 

5. How I Collect Your Information

I may collect information directly from you when you:

• Book an appointment

• Complete a client intake or consent form

• Contact me by telephone, email, website or other communication method

• Attend a consultation or treatment

• Provide information during or following treatment

Limited technical information may also be collected when you use this website.

6. Services That Process Information on My Behalf

I use third-party services to operate my website, appointment system and client forms.

These may include:

Acuity Scheduling / Squarespace — for appointment scheduling and booking administration.

Wix — for hosting and operating the MFRNI website.

Formspree — where used to securely transmit information submitted through website forms.

These service providers process information according to their respective privacy terms and data-processing arrangements.

Some service providers may process or store information outside the UK. Where this occurs, appropriate safeguards for international transfers should be in place as required by applicable data-protection law.

ICO guidance says privacy information should identify relevant recipients of personal data and, where applicable, provide information concerning international transfers. 

7. How Long I Keep Your Information

I will keep personal and treatment information only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, insurance and professional record-keeping requirements.

Different categories of information may therefore be retained for different periods.

When information is no longer required, it will be securely deleted or disposed of.​

8. How I Protect Your Information

I take reasonable steps to protect the personal and health information entrusted to me.

Access to client information is restricted and information is stored using appropriate physical and/or electronic safeguards.

Where third-party systems are used to process or store information, I select services appropriate to the needs of the practice and take reasonable steps to protect client confidentiality.

9. Sharing Your Information

I do not sell your personal information.

I may share personal information only where necessary, for example:

• With service providers acting on my behalf

• Where you have asked or authorised me to do so

• Where disclosure is required by law

• Where necessary to establish, exercise or defend legal claims

• In exceptional circumstances where disclosure is otherwise permitted or required by law

Only information reasonably necessary for the relevant purpose will be shared.

10. Your Data-Protection Rights

Depending on the circumstances, UK data-protection law gives you rights in relation to your personal information. These may include:

• The right to access your personal information

• The right to ask for inaccurate information to be corrected

• The right to request deletion of your information in certain circumstances

• The right to request restriction of processing in certain circumstances

• The right to object to certain processing

• The right to data portability in applicable circumstances

• The right to withdraw consent where consent is relied upon

These rights are not absolute and whether a particular right applies depends on the circumstances and lawful basis for processing.

If you make a data-protection rights request, I will respond without undue delay and normally within one month, as required under UK data-protection law. 

To make a request, contact info@mfrni.co.uk.

11. Cookies and Website Information

The MFRNI website is hosted using Wix.

The website and services integrated with it may use cookies or similar technologies for essential functionality, security, analytics or other purposes.

Where required, you will be given appropriate information and choices regarding non-essential cookies.

Further information about cookies used on this website should be provided through the website's cookie settings or cookie notice.

12. Complaints

If you have any concerns about how I collect or use your personal information, please contact me first at:

info@mfrni.co.uk

If you remain dissatisfied, you have the right to complain to the Information Commissioner's Office (ICO).

Information Commissioner's Office — Make a Complaint

ICO Helpline: 0303 123 1113. 

13. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes to my services, systems or legal obligations.

The latest version will be published on this website and the Last updated date at the top of the policy will be amended accordingly.

Contact Details

Myofascial Release Northern Ireland (MFRNI)
6 Breda Park
Drumahoe
Derry/Londonderry
BT47 3SL
Northern Ireland

Email: info@mfrni.co.uk
Telephone: 07496 832512
Website: www.mfrni.co.uk